body.admin{min-height:100vh;padding:0;display:block}.admin-app{flex-direction:column;min-height:100vh;display:flex}.admin-barra{z-index:2;background:var(--surface2);border-bottom:1px solid var(--line);align-items:center;gap:28px;height:56px;padding:0 24px;display:flex;position:sticky;top:0}.admin-marca{color:var(--ink);align-items:center;gap:10px;text-decoration:none;display:flex}.admin-marca img{width:auto;height:19px;display:block}.admin-marca span{font-family:var(--display);letter-spacing:.14em;text-transform:uppercase;color:var(--muted);font-size:12px;font-weight:700}.admin-nav{align-self:stretch;gap:22px;display:flex}.admin-nav a{color:var(--muted);border-bottom:2px solid #0000;align-items:center;font-size:14px;font-weight:600;text-decoration:none;display:flex}.admin-nav a:hover{color:var(--ink)}.admin-nav a[aria-current=page]{color:var(--ink);border-bottom-color:var(--accent)}.admin-usuario{color:var(--muted);align-items:center;gap:12px;margin-left:auto;font-size:13px;display:flex}.admin-usuario form{margin:0}.admin-usuario button{border:1px solid var(--line);color:var(--ink);font:inherit;cursor:pointer;background:0 0;border-radius:999px;padding:6px 12px}.admin-usuario button:hover{border-color:var(--muted)}@media (max-width:860px){.admin-barra{gap:16px;padding:0 16px}.admin-marca span,.admin-usuario span{display:none}}.conv{flex:1;grid-template-columns:minmax(300px,380px) 1fr;height:calc(100vh - 57px);min-height:0;display:grid}.conv-lista{background:var(--surface2);border-right:1px solid var(--line);overflow-y:auto}.conv-lista ul{margin:0;padding:0;list-style:none}.conv-pestanas{z-index:1;background:var(--surface2);border-bottom:1px solid var(--line);flex-wrap:wrap;gap:6px;padding:12px 14px;display:flex;position:sticky;top:0}.conv-pestanas a{border:1px solid var(--line);color:var(--muted);border-radius:999px;padding:5px 11px;font-size:12.5px;font-weight:600;text-decoration:none}.conv-pestanas a[aria-current=page]{color:var(--ink);border-color:var(--accent);background:var(--accent-soft)}.conv-fila{border-bottom:1px solid var(--line);color:inherit;border-left:3px solid #0000;padding:12px 16px;text-decoration:none;display:block}a.conv-fila:hover{background:var(--surface)}a.conv-fila[aria-current=page]{background:var(--surface);border-left-color:var(--accent)}.conv-fila-top{align-items:baseline;gap:10px;margin-bottom:2px;display:flex}.conv-fila-top b{overflow-wrap:anywhere;font-size:14.5px;font-weight:600}.conv-fila-top span{color:var(--muted);font-variant-numeric:tabular-nums;white-space:nowrap;margin-left:auto;font-size:12px}.conv-fila p{color:var(--muted);overflow-wrap:anywhere;margin:2px 0 0;font-size:12.5px;line-height:1.45}.conv-fila p.conv-texto{color:var(--ink);margin-top:6px}.conv-vacio{color:var(--muted);margin:0;padding:18px 16px;font-size:13.5px}.conv-chat{flex-direction:column;min-width:0;display:flex;overflow-y:auto}.conv-cabecera{z-index:1;background:var(--bg);border-bottom:1px solid var(--line);padding:14px 28px 12px;position:sticky;top:0}.conv-cabecera h1{margin:0 0 6px}.conv-volver{color:var(--muted);margin-bottom:6px;font-size:13px;text-decoration:none;display:none}.conv-datos{flex-wrap:wrap;gap:4px 22px;margin:0;font-size:13px;display:flex}.conv-datos div{gap:6px;display:flex}.conv-datos dt{color:var(--muted)}.conv-datos dd{overflow-wrap:anywhere;margin:0}.conv-mensajes{box-sizing:border-box;width:100%;max-width:780px;margin:0 auto;padding:8px 28px 28px}.conv-nada{max-width:420px;color:var(--muted);text-align:center;margin:auto;padding:24px;font-size:14px;line-height:1.5}@media (max-width:860px){.conv{grid-template-columns:1fr;height:auto}.conv.con-chat .conv-lista,.conv:not(.con-chat) .conv-chat{display:none}.conv-lista{border-right:0}.conv-volver{display:inline-block}.conv-cabecera,.conv-mensajes{padding-left:16px;padding-right:16px}}.chat{flex-direction:column;gap:8px;margin:0 0 22px;display:flex}.chat-dia{color:var(--muted);align-self:center;margin:10px 0 2px;font-size:12px}.chat-dia:first-letter{text-transform:uppercase}.chat-burbuja{border:1px solid var(--line);background:var(--surface);border-radius:14px;max-width:85%;padding:8px 12px}.chat-burbuja p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:14px;line-height:1.45}.chat-burbuja.persona{border-bottom-left-radius:4px;align-self:flex-start}.chat-burbuja.agente{background:var(--surface2);border-bottom-right-radius:4px;align-self:flex-end}.chat-burbuja.xian{background:var(--accent-soft);border-color:var(--accent);border-bottom-right-radius:4px;align-self:flex-end}.chat-burbuja.fallo{border-color:var(--alerta)}.chat-pie{color:var(--muted);font-variant-numeric:tabular-nums;margin-top:4px;font-size:11.5px;display:block}.chat-burbuja.fallo .chat-pie{color:var(--alerta)}.chat-aviso{border:1px dashed var(--line);max-width:92%;color:var(--muted);text-align:center;overflow-wrap:anywhere;border-radius:12px;align-self:center;margin:2px 0;padding:6px 10px;font-size:12.5px;line-height:1.45}.admin-pagina{box-sizing:border-box;width:100%;max-width:1120px;margin:0 auto;padding:28px 24px 48px}.panel-lista.admin-tarjetas{grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:12px;display:grid}.admin-entrar{box-sizing:border-box;width:100%;max-width:440px;margin:12vh auto 0;padding:0 24px}.admin-entrar .notice p{margin:0 0 12px}